FFU Recap: Why No One’s Reading Your Emails

We held our very first FoxFuel University class this week, giving folks a look at some of the most common reasons Email Campaigns underperform. Oddly enough, we found that many of these reasons are also applicable to your failing relationship, so you may try a few of these tips next time you’re trying to figure out why your significant other is sleeping on the couch.

Here’s a quick recap of the key points we touched on:

 

1. Your pick-up lines are awful.

Is your name Free Wifi? ’Cause I’m feeling a connection ;)

PickupLine

Your subject line is the first interaction the user has with your email. If it’s not engaging enough to convince them to open the email, then the rest of your content won’t matter much.

How to fix it:

  • Be concise – take a look at your email app on your phone – how many words of the subject line do you see on average?
  • Be specific – there should be a direct correlation between your subject line and the first thing the reader sees when they open your email.
  • Test your options – your audience is unique to you. Pay attention to how they’re engaging.

 

2. You talk too much.

Screen Shot 2017-03-30 at 8.42.12 AM

You have a lot to share with the world, but a single email probably isn’t the best medium.

How to fix it:

  • Do a value check – is every sentence truly valuable to the reader?
  • Use visuals – break up your content with strong relevant imagery.
  • Highlight key points – make sure the reader’s attention is drawn to the most important information.

 

3. You’re not being clear.

Keep-your-eye-on-the-ball-son

Interpretation is a tricky thing. Make sure you’re being very clear about what you’re asking the reader to do.

How to fix it:

  • Use headlines – tell them what they’re getting into up front if they continue reading
  • Be bold with your button – buttons are far more effective in making the desired action very clear.
  • Early & obvious CTA – “If your main call-to-action falls below the fold, then as many as 70% of recipients won’t see it.” – Hubspot

 

4. You’re boring.

Dwight

Corporate or professional brands are not boring; irrelevant brands are boring. You don’t have to use gifs from The Office to be engaging.

How to fix it:

  • Know yourself – know the value you offer and be confident in it.
  • Talk like a human – behind every Armani suit and CEO title is a person. Talk to the human, not the suit.
  • Use strong visuals – strong does not mean loud and ostentatious. Strong means relevant visuals that evoke the desired experience you want associated with your brand or offering.

 

5. Your outfit is ridiculous.

ridiculous-fashion-balloon

Speaking of ostentatious visuals… keep it clean and simple. When in doubt, leave it out.

How to fix it:

  • Limit to 3 fonts – of course, we’d recommend getting a designer’s eye to make sure the fonts play nicely together. But this is a good rule of thumb to keep yourself in check.
  • Use relevant images – every image should directly correlate to your message. If it doesn’t add value, nix it.
  • Careful with the glitter – if you have 6 CTAs that are bright red buttons at the top of your email, you’ll end up overwhelming your reader. Keep it simple.

 

6. You’re not attentive.

waiting-skeleton-waiting-for-your-message-1

If someone expresses interested in you and you wait 3 months to respond, you can’t expect them to be engaged when you finally reach out. Pay attention to your reader.

How to fix it:

  • Set auto responders – really easy way to make sure they feel the love. Any time you capture an email address, send them an automatic “Thank you! Here’s a few more things you might like…”
  • Be consistent – every other week or every other month, just be a consistent, reliable source of information for your reader.
  • Stick to a calendar – you don’t have to plan every email for the next 12 months, that’s not realistic. But having a general idea of what topics you’ll feature will help avoid the last-minute scramble to throw content together.

 

7. You can’t take a hint.

OJO47w

On the other end, if they’re not engaged, know when to cut your losses.

How to fix it:

  • CAN-SPAM is real – black-listing is a thing and it can happen to you. Don’t send to folks who didn’t ask for it.
  • Honor unsubscribes – make sure that the readers who unsubscribe are actually removed from your list to avoid that bitter telemarketer association.
  • Ask for closure – breakup emails are an excellent way to offer closure to the relationship. Let them know you’ve noticed they haven’t opened your email in 6 months and give them the opportunity to re-engage or cut the cord.

 

8. You’re not listening

IgnoringYou

Global stats are great and valuable to an extent. But your reader’s relationship with you is unique, and you need to pay attention to how often they’re reading, what they’re clicking, and when they’re bailing on you.

How to fix it:

  • Measure
  • Measure
  • Measure

 

Interested in learning more about email marketing? Give us a shout at info@foxfuelcreative.com.

Seeking Roomie in L&C Tower

FoxFuelOffice


Tired of working from home or noisy coffee shops?  Looking for an intimate, collaborative workspace?  FoxFuel Creative wants to be roommates!

For a competitive rent of $900 per month, you’ll have access to a private and secured 114 sf work space as well as:

  • Security guard
  • Mail service
  • Receptionist
  • Furnished private room with motorized convertible standing desk, stationary desk, two office chairs, and locking storage cabinet
  • Fiber Internet
  • No monthly fee for use of 12 person conference room and white boards
  • No washer or dryer
  • Large windows with views of downtown
  • Lounge space
  • Access to 30th-floor conference and meeting spaces
  • Kitchen
  • Printer/copier/scanner
  • You can come to our parties, but
  • No pets allowed (with the exception of succulents and plastic dinosaurs)

Email us at info@foxfuelcreative.com for more information, or call our Operation Specialist at 615-933-9369  to schedule a tour.

FoxFuelFuelTank FoxFuel30th FoxFuelOffice2

In Good Spirits

 

Classic, reliable, and oh so refreshing.

aka mint julep

Liquor of Choice: Four Roses Single Barrel

 

Ingredients

10 mint leaves, plus a sprig for garnish
1 1/2 teaspoons superfine sugar
Seltzer water
Crushed ice
2 1/2 ounces bourbon

Preparation

Place the mint leaves in bottom of old-fashioned glass and top with the sugar. Muddle until the leaves begin to break down. Add a splash of seltzer water, fill glass 3/4 full with crushed ice, and add the bourbon. Top with another splash of seltzer, stir, and garnish with a sprig of mint.

Where FoxFuel Gets Them

Rolf & Daughters

 


 

Developer Needed

 

Who We Are

We believe creativity is best when it is simple, honest and based on strategy. Through collaboration with our client’s experience and our marketing expertise, we guide solutions between sophistication and rebellion.

At the Nashville American Advertising Awards.

At the Nashville American Advertising Awards.

Where We Are

Nashvegas. Music City. The “It” City. Smashville. It has many names, wanna know why? Because there are cool people from cool places doing cool things in every part of town. With more than 90 people moving here every day, the creative and business cultures are growing. The food scene has exploded, along with craft breweries if that’s your buzz. Nestled in the rolling hills, we have amazing hiking and adventure spots. And in case you haven’t heard, the music around here is pretty stellar. There’s no way you won’t find something you love about Nashville. We’d bet our buttons on it.

Who You Are

You are an experienced web developer who is proficient in both back-end LAMP stack development and front-end development with Javascript, HTML and CSS. You are comfortable taking a web development project from a designer’s Photoshop file to a fully functioning website or web application that works great in all modern desktop and mobile browsers. You like learning about new approaches, tools, and libraries used in web development, but you can also dig into years-old projects to make updates or track down bugs. You love to leave comments in your code (and maybe a few jokes).

You Definitely Have

  • Strong object-oriented PHP skills
  • Strong MySQL database skills
  • Strong Javascript and jQuery skills
  • Strong HTML/CSS skills, with a thorough understanding of media queries and responsive design

You Might Have

  • Experience using the Bootstrap or Foundation front-end frameworks
  • Experience with a PHP framework such as Symfony, Laravel or CodeIgniter
  • Experience with WordPress
  • Experience with a Javascript framework like React or Angular
  • Experience managing web hosting accounts through Cpanel and WHM
  • Comfort working in Photoshop to turn a design file into HTML/CSS

To apply, send your resume and links to some cool things you’ve built to joe@foxfuelcreative.com.

team-at-acme